The rank (1st) of the word “I” in a list of the most frequently used words in public discourse. The words “and,” “the,” “to,” “that” and “you” are ranked 2nd, 3rd, 4th, 5th and 6th respectively.

So what?

People talk about themselves a lot! Effectively working with others involves thinking deeply about the impact your words, actions and moods will have on others.