New and Notable

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Stage of Reaction

When helping people through an organizational change, match your communication to their stage of reaction. People typically go through stages of denial, followe
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The year (1706) Benjamin Franklin was born. His aphorisms, such as “Remember not only to say the right thing in the right place, but far more difficult still,
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General Douglas MacArthur

“Rules are mostly made to be broken and are too often for the lazy to hide behind.” Book of the Month A Spy Among Friends ...Lies, deceit, and treachery amo
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A Spy Among Friends by Ben Macintyre & John Le Carre

Lies, deceit, and treachery among friends provide the backdrop for this fascinating Cold War story. And, it provides a cautionary tale for all who work in organ
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  • Assumptions

    Have I made reasonable assumptions?

  • Evidence

    Have I relied on reasonable evidence to reach my conclusions?

  • Implications

    Have I properly identified the implications of the facts, ideas or situation?

  • Patterns

    Have I properly identified the patterns?

  • Effectiveness

    Have I used the proper criteria to judge effectiveness?

  • Alternatives

    Have I considered all the logical alternatives and selected the proper course of action?

  • Ethical Impact

    Have I considered the ethical impact of my decisions?